Even though many guest room reservations are now carried out via automated methods on the Internet, you may need to write an email, a letter or a fax to make a reservation and this goes for group bookings as well. Besides, not all guests room, especially traditional ones, are listed on online platforms such as Booking or Tripadvisor, as the fees they charge are quite high.
If you phone the guest room to get information, note the name and first name of the person who is taking your reservation, and also note them on the reservation letter.
Furthermore, it is essential to ask the guest room to send you a written confirmation in return, which will confirm receipt of your request and give the details of your reservation. This is the way you can engage the responsibility of the guest room in case there is a problem.
You can find below a template for a reservation :
Template for a guest room reservation letter
<On company letterhead>
<Date>
<Name of the guest room>
<Guest rooms contact information>
Dear <Name and first name of the person you are writing to>
As I am currently planning a business trip in <city or town>, I wish to book an en-suite / single / double / twin room (1) for <number> nights, from <month> <day number> <year> (arrival day) to <month> <day number> (check-out day).
I would also take the formula with breakfast.
Could you please confirm the reservation by email / by fax / by telephone (1), and indicate the room price.
I look forward to hearing from you soon.
Yours faithfully
<Name and first name>
sign
To use and personalize this template for a guest room reservation, you just have to copy-paste the text of this article in you word processor (Microsoft Word or Open Office Writer), or in your email program.
(1) : delete as appropriate
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