Informing your customers and suppliers about the company’s annual closure via Email is not just a formality but a crucial step in maintaining a transparent and effective professional relationship. This approach allows you to anticipate needs, organize deliveries or services before the break, and ensure you understand team availability.
This Email informs you about the closure and reinforces our commitment to our partnerships. It demonstrates that we are a forward-looking company concerned about our relationships and are offering you the opportunity to plan your activities accordingly.
In addition, it is advisable to maintain a telephone number or Email for both the after-sales service and the company’s management in case of emergency.
In addition, you can also publish the information on social networks and your website. Below are two examples to personalize:
Contents
Example of an information email for the annual closure of the company with a minimum service
Subject: yearly closure of <Company name>
The management informs its kind customers of the annual closure of the company, from <Start date> to <End date>.
The company will reopen its doors on <Reopening date>.
During this period our services will be closed. However, in an emergency, you can contact our After-Sales Service at <Phone number>.
Even during the closure, our management can still be reached by Email at <Email>. This ensures that you can always reach us for any urgent matters.
We apologize for the inconvenience.
Best regards.
<First and last name>
<Electronic signature>
Example of an information email for the annual closure of the company without minimum service
Subject: annual closure of <Company name>
Dear customers and partners,
Our company will be closed from <Start date> to <End date>, including our annual closure.
During this period, our offices, workshops, and services will not be accessible. We invite you to anticipate your needs and place your orders or submit your requests before <Deadline for processing> to ensure they are processed on time.
Our teams will be delighted to see you again from <reopening date>, ready to meet your needs and continue our collaboration.
We thank you for your understanding and remain available to answer any questions or provide additional information before this period.
Kind regards,
<First and last name>
<Electronic signature>
The following frequently Asked Questions (FAQ) are designed to provide further clarity on the need to inform about the company’s annual closure.
Download a template for an information email on the annual closure of the company:
To use and customize one of the examples of emails proposed to inform about the annual closure of the company, “Copy & Paste” the text of this article into your word processor (Microsoft Word or OpenOffice Writer) or your email software.
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